Audio-Visual-Experts

Maintenance Contract

AV Planners installation includes a standard a three month warranty on parts and labor for all equipment installed.

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All equipment is thereafter under warranty by the manufacturer’s terms and conditions

During the three month period AV Planners will dispatch a technician to diagnose any technical issues and repair problems. This may include the following:

  • Uninstalling AVP installed equipment
  • Returning equipment to manufacturer
  • Reinstalling repaired equipment

System testing and calibration

Quarterly Preventive Maintenance of system:

  • Cleaning of all equipment filters
  • Checking bulb life on projector(s)
  • Calibration of interactive board(s)
  • Software/Firmware Updates (optional)

AV Planners Quarterly Maintenance Option

AV Planners will extend the standard three month warranty to 12-months at the price quoted on the system installation proposal and include the following:

  • Uninstalling AVP installed equipment
  • Repairing equipment or returning equipment to manufacturer for repair
  • Reinstalling repaired equipment
  • System testing and calibration

Quarterly Preventive Maintenance of system:

  • Cleaning of all equipment filters
  • Software/Firmware Updates

Warranty Limitations and Exclusions

This Limited warranty does not extend to any Product that has been damaged due to accident, unauthorized modifications, tampering, abuse, misuse, alterations, unusual physical or electrical stress, or to any Product that has been serviced by other than AV Planners or its authorized agents or which has been used in any manner other than from ordinary use in the application for which it was intended.

The Agreement can be renewed after the first year for a 12-month period

AVP Contact Form

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